Supermarkets have a duty of care to their disabled customers. If you have a disability, you are able to book an assisted shop, which means that a store colleague will help you find the items you are looking for.
If you are shopping for several items, we would advise that you book the assisted shops at least 24 hours in advance. This is to help the store ensure there is someone available to help you.
The following is a list of supermarkets for you to contact:
Sainsbury’s
Customer Service
WEBSITE: www.sainsburys.co.uk
TEL: 0800 636 262
Tesco
Customer Service
WEBSITE: www.tesco.com
TEL: 0800 505 555
Scarborough Superstore
TEL: 07718503448
Bridlington Superstore
TEL: 07872484227
Morrisons
Customer Service
WEBSITE: www.morrisons.com
TEL: 03456116111
Stores must not refuse assisted shopping requests. If you have any problems booking assistance, please get in touch with us.
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